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Online Training Course on Certificate Course in Retail Operations (Certificate Course in Retail Operations)

Certificate Course in Retail Operations

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 Gyaan Solutions (India) Pvt. Ltd.
GyaanSol offers e-learning solutions, software consultancy, and business process.. more>>

Self Paced Learning


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For 180 days access
$ 66.67
$ 55.56
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Course Offerings
  12 lecture topics
  2+ hours of video lectures
  5+ practise tests with solutions
  Interactive discussion forum
  1+ course files
Special Add-ons (Free with Course)
Certificate for Certificate Course in Retail Operations (Certificate Course in Retail Operations)
Certificate
Course Completion Certificate will be awarded by GyaanSol, along with Placement assistance
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The Certificate course developed by GyaanSol is certified by the Retailers Association of India (RAI), the industry body for organised retail in India. This job oriented Online course is designed for Customer Support Associates (CSAs) or Sales Associates role in the organised retail sector. However, the course is useful to anyone interested in learning the basics of the retail industry.

Job assistance will be provided to eligible successful candidates.
Curriculum
I
Introduction to Retail Operations
1 Introduction to Retail Operations Preview 09:58
II
Retail Business
2 Retail Concepts 05:12
3 Movement of Goods and Services 08:06
4 Retail Outlet Management 14:11
  Quiz: Retail Business  
III
Selling
5 Customer Relation 08:14
6 Effective Selling 03:32
7 Selling Skills 12:24
  Quiz: Selling  
IV
Retail Roles
8 Retail Operational Roles 14:53
9 OS for Sales Associates 20:32
10 Retail Administrative Roles 10:23
  Quiz: Retail Roles  
V
Skills for Retail Staff
11 Skills for Retail Staff 18:44
  Quiz: Skills for Retail Staff  
VI
Technology in the Retail Sector
12 Technology in the Retail Sector 08:10
  Glossary  
  Quiz: Technology in the Retail Sector  
Minimum 10th Standard Pass & 18 Years of age
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